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WE'RE HERE TO
HELP YOU ROLL.
Questions, feedback, or just want to say
what's up?We'd love to hear from you.
Hit up us and we'll get back to you ASAP.
Real People. Real Vibes.
No bots. Just the Papa Jim's crew.
Quick Responses.
We aim to reply within 24 hrs.
GET IN TOUCH
EMAIL US
info@papajims.com
We'll get back to you
within 24 hours.
within 24 hours.
CALL US
+1 (323) 555-4200
Mon - Fri: 9AM - 6PM PST
Sat - Sun: 10AM - 4PM PST
Sat - Sun: 10AM - 4PM PST
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HEADQUARTERS
Papa Jim's HQ
Los Angeles, CA
United States
United States
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ORDER SUPPORT
Questions about your order?
We're here to help with shipping, returns, exchanges and more.
VISIT SUPPORT CENTER
We're here to help with shipping, returns, exchanges and more.
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LOOKING FOR
SOMETHING ELSE?
Check out our FAQ or Help Center for quick answers.
How can I track my order?
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Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the shipping carrier’s website.
Do you ship internationally?
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Yes, Papa Jims ships to many countries worldwide. International shipping times may vary depending on the destination and customs processing.
Can I return my order?
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Yes, eligible items can be returned within 30 days of delivery, provided they are unused and in their original packaging.
How long does shipping take?
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Orders are typically processed within 1–3 business days. Delivery times vary depending on location and shipping method.
Are Papa Jims products vegan and GMO-free?
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Yes. Papa Jims products are made using materials that are vegan-friendly and GMO-free.
Are Papa Jims cones ready to use?
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Yes. Our cones come pre-rolled and ready to fill, making them easy and convenient to use.